Role details
Senior Project Manager, ICT Transitions and Technology Roadmap
Every property transaction registered in NSW runs through systems this team is actively modernising and bringing in-house.
You'll lead delivery across two concurrent workstreams: insourcing managed services from external suppliers and executing a Technology Roadmap that upgrades core business systems. Day-to-day that means running Transition Out and Transition In activities, managing vendors, coordinating ICT and operational teams, and keeping governance forums informed and unblocked.
This is a regulated environment, so delivery rigour matters. You'll be working inside an established EPMO with clear governance structures, reporting lines up to a Program Director, and cross-functional teams that include BAs, technical leads, and SMEs. The work sits across Azure-based infrastructure, API integration, identity and access management, data migration, and DevOps-aligned release practices. There's a lot to coordinate, and the interdependencies are real.
The role suits someone who's done this before in a similarly complex setting. Government moves at its own pace, and the compliance and documentation requirements are non-trivial. What you get in return is meaningful work with genuine public-sector consequence, a well-structured EPMO to work within, and delivery scope that's already funded and approved.
What You'll Do
- Lead Transition Out and Transition In of managed services, covering service handover, knowledge transfer, operational readiness and vendor coordination.
- Deliver Technology Roadmap projects involving system upgrades, cloud uplift, API integration and platform modernisation to agreed scope, schedule and budget.
- Manage project governance, risk registers, dependency tracking and benefits realisation reporting across multiple concurrent workstreams.
- Engage and manage vendors, ICT teams, business owners and governance forums including SteerCo and PCG to keep delivery on track.
What You'll Need
- 5+ years delivering ICT service transition and modernisation projects, including Transition Out/In of managed services in regulated environments.
- Hands-on experience across Azure, API-based integration, data migration, identity and access management, and DevOps-aligned release practices.
- Strong working knowledge of ITIL service management practices alongside PMBOK, PRINCE2 or Agile delivery disciplines.
- PRINCE2, PMP or ITIL certification is desirable but won't disqualify you if you don't have it.
About the Company
They're the organisation responsible for maintaining NSW's land titles register, one of the most critical property records systems in the country. The team operates in a highly regulated environment and is currently mid-way through a significant technology modernisation and insourcing programme.
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